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Hello, I have Hampton Bay model AC-418 ceiling fan that has stopped working correctly after about a year of trouble free use. For no reason that I can discern, the fan stopped working and the lights are very dim. I can spin the fan easily by hand.

When all of the light bulbs are removed, the sockets have 120 volts, but if a light bulb is plugged in then the voltage in the other sockets will drop to about 13 volts. Lights and fan are not responsive to the remote control. Batteries in the remote control are good and the red light on the remote control lights up when any of the buttons are pushed. I'm thinking I may have a bad remote receiver, but am not 100% sure by any measure. Can anybody help out with troubleshooting this? Hello,I have Hampton Bay model AC-418 ceiling fan that has stopped working correctly after about a year of trouble free use. For no reason that I can discern, the fan stopped working and the lights are very dim.

I can spin the fan easily by hand. When all of the light bulbs are removed, the sockets have 120 volts, but if a light bulb is plugged in then the voltage in the other sockets will drop to about 13 volts. Lights and fan are not responsive to the remote control.

Batteries in the remote control are good and the red light on the remote control lights up when any of the buttons are pushed. I'm thinking I may have a bad remote receiver, but am not 100% sure by any measure. Can anybody help out with troubleshooting this?

Hey cerulean1300s, Let's get into troubleshooting your ceiling fan. I'm a Home Depot associate and I've sold as well as installed a few Hampton Bays in my life. Considering that you have checked out the load voltage with a multimeter and your remote (transmitter) works, I am with you in terms of the culprit is most likely going to be the receiver.

The receiver could have gone out for numerous reasons, be it a connection that got loose, to unfortunately a voltage spike that could of occured on the line that might of burned out any internal connections. There are several different circuits inside the receiver that control fan speed, and the dimming of the lights. Rather than repair, the easiest thing to do is to replace the entire receiver itself since your remote (transmitter) is fine. Here is a picture of the location of it on your fan Also, I have included the owners manual on your fan here is the link: Your fan, model AC-418-OBB, SKU#581-239 is a Brookdale Oil Brushed Bronze fan. Heres the part I have to say and I hate saying it. Albert Camus Obcy Pdf Converter. Since we are pretty sure that its the receiver, they are usually installed at the factory between the motor housing and light kit which means sometimes entire replacement of the fan.:mansad: Fortunately, you have a limited lifetime warranty with the fan, so talk to your local Home Depot store to see if they can trade out a similar fan for you, because I believe the Brookedale in that finish is a clearanced out stock product and we no longer carry it in the stores or online.

You can search fan parts websites as well to find that, but remember, receivers such as yours are very specific to the fan. Adding a universal receiver above the fan motor in the bracket housing will not remedy the situation due to the power being interrupted below in the old receiver. I hope I have helped you out in your situation, and please let us know if you have any further questions. Hey cerulean1300s, Let's get into troubleshooting your ceiling fan. I'm a Home Depot associate and I've sold as well as installed a few Hampton Bays in my life.

Considering that you have checked out the load voltage with a multimeter and your remote (transmitter) works, I am with you in terms of the culprit is most likely going to be the receiver. The receiver could have gone out for numerous reasons, be it a connection that got loose, to unfortunately a voltage spike that could of occured on the line that might of burned out any internal connections. There are several different circuits inside the receiver that control fan speed, and the dimming of the lights.